Return & Refund Policy

Gabatimes Fashion and Clothing Website - Return and Exchange Policy

1. Return and Exchange Overview: At Gabatimes, we value your satisfaction and aim to provide you with high-quality fashion and clothing products tailored for ladies. While we do not accept returns, we offer exchanges in the case of damaged or defective items. This Return and Exchange Policy outlines important information regarding our policy for returns and exchanges.

2. Eligibility for Exchanges: a. We only accept exchanges for items that are damaged or defective upon receipt. We do not offer exchanges for any other reason, including size, fit, color, or change of mind. b. To be eligible for an exchange, please contact our customer support team within [number of days] days of receiving your order and provide clear evidence of the damage or defect.

3. Exchange Procedure: a. If you have received a damaged or defective item, please follow these steps to initiate an exchange: i. Contact our customer support team at [customer support email or phone number] within [number of days] days of receiving your order. ii. Provide your order number, a description of the damage or defect, and clear photographs of the affected item. iii. Our customer support team will assess the issue and provide you with instructions for the exchange process. b. Upon approval, you will be provided with a return shipping address and instructions on how to package and return the damaged or defective item.

4. Return Shipping and Costs: a. The cost of shipping the damaged or defective item back to us for exchange is the responsibility of the customer. b. We recommend using a trackable and insured shipping method to ensure safe delivery. Gabatimes is not responsible for any items lost or damaged during the return shipping process.

5. Inspection and Exchange Process: a. Once we receive the returned item, our team will inspect it to verify the reported damage or defect. b. If the damage or defect is confirmed, we will proceed with the exchange process. You will be notified via email about the status of your exchange. c. Please allow [number of days] days for the exchange process to be completed, excluding shipping time.

6. Exclusions: a. We do not accept exchanges for items that have been used, altered, washed, or damaged due to improper care or handling. b. Exchanges are subject to product availability. If the same item is not available, we may offer an exchange for a similar item of equal value.

7. Contact Us: If you have any questions or concerns regarding exchanges or our Return and Exchange Policy, please feel free to contact our customer support team at [Gabatimes0@gmail.com]. We are here to assist you and provide the best possible support.

Thank you for choosing Gabatimes for your fashion and clothing needs. We are committed to ensuring that you have a satisfying shopping experience.